Frequently Asked Questions
COMPANY & GENERAL INFORMATION
What products and services do your company specialize in?
We provide high-quality medical supplies, safety equipment, office essentials, and innovative virtual reality training solutions.
Which industries do you serve?
We cater to healthcare, corporate offices, industrial sites, education, government agencies, and training facilities.
Do you offer customized supply packages?
Yes, we tailor product bundles based on your specific business needs.
Where are you located, and do you deliver nationwide?
Yes, we offer reliable nationwide delivery.
Can individuals purchase from you, or is this only for businesses?
Both individuals and organizations are welcome to order.
Do you offer consultations for product selection?
Absolutely—our team can guide you in choosing the right products for your operations.
How can I contact your support or sales team?
You may reach us via email, phone, or our website’s contact form.
Do you have minimum order requirements?
Certain items may require a minimum order; our team will inform you as needed.
Do you offer demonstrations for your products?
Yes, demos are available for select medical devices and VR training systems.
Are your products certified?
All medical, safety, and VR products meet relevant local and international standards.
ORDERING, PAYMENT & DELIVERY
How do I place an order?
Orders may be placed via email, phone, our sales team, or online (if available).
Do you accept purchase orders (POs)?
Yes, we accept corporate and government POs.
What payment methods do you accept?
We accept bank transfers, corporate accounts, and select digital payments.
How long does delivery take?
Delivery times vary by location and product availability.
Can I track my order?
Yes, tracking information is provided upon dispatch.